These Terms of Use are provided by NOTTINFRA LIMITED, company number 17052791, and govern use of nottinfra.co.uk.
We also recommend reading our Privacy Policy and Cookie Policy.
1. Acceptance of these Terms
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
2. Intellectual property
All Website Content - text, graphics, logos, product names, designs, and other material published on the Website - is owned by or licensed to NOTTINFRA and is protected by intellectual property laws, including copyright, trade mark, and database rights.
You may view and print pages for personal, non-commercial reference, but you may not reproduce, republish, distribute, or create derivative works from Website Content without our prior written consent.
Nothing in these Terms transfers any intellectual property rights in the Website, our Systems, or our Services to you.
3. Acceptable use of the Website
You agree not to:
- use the Website in any way that breaches applicable law or regulation;
- attempt to gain unauthorised access to the Website, our systems, or any account;
- introduce malware, or otherwise attempt to disrupt or degrade the Website;
- scrape, harvest, or extract data from the Website using automated means, except as permitted by robots.txt or written agreement;
- impersonate any person or entity, or misrepresent your affiliation with any person or entity.
We may suspend or restrict your access to the Website, without notice, if we reasonably believe you have breached this section.
4. Availability
We aim to keep the Website available and up to date but do not guarantee uninterrupted access, and may suspend, withdraw, or restrict availability of all or part of the Website at any time, including for maintenance or security reasons.
5. Cookies and analytics
The Website uses essential cookies and, where you consent, analytics cookies to understand how visitors use the site. Analytics cookies are only set with your consent, and you can withdraw that consent at any time. Details of the specific cookies used, their purpose, and how to manage your preferences are set out in our Cookie Policy and our Privacy Policy.
6. Who may use the Website
The Website is directed at businesses and is not intended for individuals under 18. By using the Website, you confirm you are 18 or over and, where you interact with us on behalf of an organisation, that you are authorised to do so. See our Privacy Policy, Section 11, for how this applies to our handling of personal data.
7. Enquiries, demos, and pre-contract information
If you contact us to enquire about our Services, request a demo, or begin an onboarding conversation, any information you share with us prior to signing a formal agreement is treated in accordance with our Privacy Policy and, where a non-disclosure agreement has been signed, that agreement.
Where you share confidential or commercially sensitive information with us prior to signing a formal agreement, we will keep it confidential and use it only for the purpose of progressing the prospective relationship, except where disclosure is required by law or regulation. This survives termination of any pre-contract discussions, whether or not a formal agreement is ultimately signed.
8. No contract until signed
Nothing on the Website, in a demo, or in pre-contract correspondence constitutes an offer capable of acceptance or creates a binding agreement. A commercial relationship is only formed once both parties execute a Software Subscription and Services Agreement (or other applicable written agreement) (the "Commencement Date"). Any indicative pricing, timelines, or feature descriptions given prior to the Commencement Date are estimates only and are superseded by the terms of the signed agreement.
9. Accuracy of information you provide
You agree to provide accurate information during onboarding and throughout the relationship, including for billing, account provisioning, and support purposes, and to keep such information up to date.
10. Existing clients
If you are an existing Customer, your use of the System (as opposed to the Website) is governed by your signed agreement with us, including any Data Processing Agreement, Acceptable Use Policy, and Service Level Agreement incorporated into it. These Terms do not reduce or override the protections and obligations in that agreement.
11. Liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter which cannot be limited or excluded by law.
Subject to the above, to the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of the Website, including any third-party websites linked from it, whether in contract, tort, breach of statutory duty, or otherwise, including any indirect or consequential loss, loss of profit, loss of business, or loss of goodwill.
12. Indemnity
You agree to indemnify NOTTINFRA against all liabilities, costs, expenses, damages and losses arising out of or in connection with your breach of Section 3 (Acceptable use of the Website) or your misuse of the Website.
13. Assignment
Neither party may assign, transfer, or subcontract any of its rights or obligations under these Terms without the other party's prior written consent, except that NOTTINFRA may do so in connection with a merger, acquisition, or sale of business assets as described in our Privacy Policy.
14. Waiver and severance
A failure or delay by NOTTINFRA to exercise any right or remedy under these Terms is not a waiver of that or any other right or remedy, and does not prevent or restrict its further exercise.
If any provision of these Terms is or becomes invalid, illegal, or unenforceable, it will be treated as modified to the minimum extent necessary to make it valid and enforceable, or, if that is not possible, deemed deleted. This does not affect the validity of the remaining provisions.
15. Entire agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and NOTTINFRA in relation to your use of the Website, and supersede any prior agreements or understandings, whether written or oral, relating to that subject matter.
16. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any such dispute or claim.
17. Changes to these Terms
We retain the right to update these Terms at any time. We'll update the date above if we make significant changes.
Contact us
Any notice under these Terms should be sent in writing to the relevant address below.
Questions about these Terms: support@nottinfra.co.uk
Questions about how we handle personal data or cookies: dataprotection@nottinfra.co.uk (see our Privacy Policy and Cookie Policy).
Appendix: Definitions
| Term | Meaning |
|---|---|
| Customer | A person, company, or organisation with a Software Subscription and Services Agreement (or equivalent) with NOTTINFRA. |
| Services | The software, hosting, support, and related services NOTTINFRA supplies to a Customer under a Software Subscription and Services Agreement. |
| System | The software platform(s) NOTTINFRA operates and makes available to Customers and their Users. |
| User | An individual authorised by a Customer to access a System on the Customer's account. |
| Website | nottinfra.co.uk, and any pages, forms, or content published on it. |
| Website Content | All text, graphics, logos, product names, designs, and other material published on the Website. |